Paul Orlando Awarded CAI’s Educator of the Year Award

Paul_Small PicCommunity Association Institute (CAI) is an international organization dedicated to building better communities.  CAI provides information, education and resources to all community association stakeholders, including community managers and homeowner leaders.  As part of their education efforts, CAI’s Professional Management Development Program (PMDP) provides the most comprehensive, expert education courses for community managers seeking to increase their skills, knowledge and job opportunities.

Paul Orlando, Vice President of Management for SFMC, Inc., has been a member of CAI’s National Faculty since 2009.  At the 2015 CAI National Conference, Mr. Orlando’s dedication and service was honored by CAI as he was presented with the Educator of the Year award.  Paul travels all over the country teaching PMDP’s M-100, The Essentials of Community Association Management, to industry professionals and homeowner leadership.  SFMC is extremely proud of Paul’s accomplishment and we are thankful for all of his efforts to advance education within the industry and beyond.  Congratulations, Paul!


Paul has over 35 years of experience in association management, both as a portfolio manager and as an on-site manager for large scale communities. He is an active participant in CAI activities including service on the Virginia Legislative Action Committee since 2003 and Government & Public Affairs Committee since 2009.  Paul’s Washington Metro Chapter awards include Virginia Public Advocate, Educator of the Year, Recruiter of the Year, Chapter Appreciation and induction into the Chapter Hall of Fame in 2011. Paul was also recognized twice by the Virginia Common Interest Community Board for his participation in drafting regulations for management companies and their employees. Paul was recently appointed by the Governor of Virginia and currently serves on the Virginia Common Interest Community Board.

CAI’s Large Scale Managers Workshop

As reported before, SFMC’s Paul Orlando attended CAI’s Large Scale Managers Workshop in Honolulu.  We got a chance to catch up with Mr. Orlando to ask him about his experience:

What was the one big “take away” from the Large Scale Managers workshop?

“The workshop was a great opportunity for networking.  Professionals from around the country are able to trade ideas and best practices and that’s a great take away from the experience.  We were able to visit some large scale communities there and talk about their best practices, too.”

How is managing a large scale community unique?

“It’s unique in that most of the operations are carried out by on-site staff as opposed to a management company.  There are also a lot of social and special events because of the size of the communities.”

What is the most challenging part of managing a large scale community?

“The sheer size — the number of homeowners and residents makes it challenging.”

What is the most rewarding part of managing a large scale community? 

“You really get to feel like a part of the community because you’re there so often.”

If you have any additional questions for Mr. Orlando about large scale community management, leave them in our “comments” section.